Testimonials
The Event Booking Engines software platform has created a very positive client impression and has a focus on an Event and all tasks and information associated with it. They provide a Client Portal plug in on our web site for each client with secure access which reduces our client interaction and time needs because clients can quickly and easily review their events and proposals, review and sign contracts and make online payments directly from our web site. I depend on this software daily as it encompasses so much of my business needs as a Wedding Venue Owner. The features I use most are: online event/lead management and booking, the Lead Form, Client Calendar and Client Portal web site plug ins, online proposals, the client contract e-signature capability, client online payments and automated payment receipts and reminders for my clients/couples. Event Booking Engines takes our professionalism to a whole new level and is impressive to our existing and prospective clients when we present a proposal, add custom uploaded documents or photographs of the clients and/or our logo or site photos. I can't think of any customer service in any aspect of business that has been more prompt and thorough for any questions I may need help on. Andrei and his team have worked closely with our Web Design team on the Widget plug ins for our web site and they have provided outstanding support during our onboarding and with general questions. They have also worked closely with our SEO manager for specialty requests. I am going on 2 years of subscription and view Event Booking Engines as a part time employee. Being in the business of Weddings and long time commitments, I will be "engaged" with this company as long as we are in business!
Aimee Fellows: Owner, The Inn at Grace Farm & Wedding Barn, Fairfax, VT
Overall, our experience has been excellent. The Event Booking Engines Software Platform is very strong, with tremendous feature set and value. And their Customer Service is outstanding!!! On a scale of 1 to 5 stars I would give it 10 stars if I could. Prompt, reliable and helpful and if I make a suggestion for a change or addition it is done within minutes!
Gammon Cross: General Manager, Augusta Expo Event Center, Fishersville, VA
Event Booking Engines integrates all aspects of reservations into one system. We are a small volunteer run nonprofit organization that rents out an historic wedding and event venue. We are thrilled to have transitioned from a manual reservation process to Event Booking Engines. We now have everything in one place - client information, event booking, contracts with electronic signature, payments, task reminders, checklists, master calendar and availability calendar (which is viewable on our website), staff scheduling, etc. We are still learning all the features that we can benefit from. Customer service is excellent. Andrei and his team are very responsive (even evenings and weekends) and they are willing to customize components of the software to suit our needs when we have a specific request. They have worked with every request we've made and we greatly appreciate the flexibility. Sometimes Andrei just explains that they already have it set up - just not where we had expected and other times they make sweeping changes to accommodate our requests. In one of Andrei's responses to a particular request, he said, "It makes us very happy to provide product which has high value to you."
Marla Parada: Contract Specialist, The Old Homestead, Crockett, CA
Event Booking Engines is powerful and it's a complete, all-in-one booking system. Previously, I had to use multiple different systems to coordinate bookings, and it was a nightmare. Now I can do it all in one database. A lifesaver. Andrei and his team are fantastic about making updates, implementing customer suggestions, and squashing bugs quickly if they come up. I've been nothing but impressed by Event Booking Engines so far. Overall: This, plus QuickBooks, represents all I need for my back office systems. It's made my life 100x easier by keeping all of my data in one place. Plus, the embeddable contact forms and calendars for my website are invaluable.
Gregory Crafts: Owner, StageCrafts LLC, Los Angeles, CA
Event Booking Engines hands down has the best support I've seen in quite some time. I've tried different software products and this one is a great fit for my needs. I also like the online calendar feature the most. It's a great sales tactic to potential clients. Gives them a sense of urgency to book as soon as possible or their date may be gone. I have increased sales directly from using this product. I can easily track leads and export to my sales team to make calls and follow up with clients. The support is amazing. I love the online calendar feature and it does not cost an arm and a leg for it. The only other software company I found that offered an online calendar costs thousands of dollars and that is way out of our budget for software.
Angela Jenkins White: Venue Director, JW Event Suite, Atlanta, GA
I like the Widgets for our website the most. We have installed the Lead Form, Calendar and Client Portal Widgets and our clients love them! Event Booking Engines Customer Service is fantastic...very fast and personal. This product greatly streamlines and improves the communication process between us and our clients. Overall: Great time saver for the interaction between our staff and our leads/customers and a huge improvement in the quality of that interaction!
Vanessa Oatman: Venue Director, THJCA Event Center, Tampa, FL
Event Booking Engines has helped us streamline management of 3 historic theaters in Chicago. The calendar is a breeze to use. Quick access on mobile too. Keeping track of past, present and prospective clients for future marketing is a big plus. File uploads (ie. riders, flyers, rentals) is a big plus as well. The system is very intuitive and streamlines the flow of event booking and management. It has been a great time saver for us.
Charlie Burns: Venue Operator, The Portage Theater Group, Chicago, IL
